Following a Bereavement
Our traditional family funeral directors & homes care for families in the following geographical and surrounding areas: Portsmouth, Cosham, Drayton, Purbrook, Crookhorn, Waterlooville, Denmead, Hambledon, Cowplain, Lovedean, Horndean, Catherington, Clanfield, Rowlands Castle, Havant, Leigh Park, Hayling Island, Emsworth, Southbourne, Bosham, Fishbourne and Chichester.
Moore’s Traditional Funeral Directors are truly independent and family run. We pride ourselves with the standard of care and personal service that only a private company can provide. Being independent and family run, we have the time to spend with you to discuss your personal requirements for the funeral service. This can either be done in our offices or in the privacy of your own home.
We are proud to have been funeral directors to the families of Hampshire for more than 40 years. If we can be of assistance to you please do not hesitate to call us at any time either by telephone or e-mail, whichever is easier for you. You will receive personal support 24 hours a day throughout the year.
It is more than likely that you will have been in contact with the Doctor prior to your loved one passing away. When you believe that death has occurred, you will need to call the doctor who may attend and confirm that this has happened. In certain situations, a Doctor may not attend when for example, a nurse is present and can confirm that death has occurred.
It is important that the family are given enough time to spend with the deceased prior to ourselves taking them into our care and returning them to our private Chapel of Rest.
When you are ready to allow us to take your loved one into our care, a simple phone call is all that is required, and our staff will attend the house at a time you wish.
The Doctor will then issue a death certificate, although this may take a few days, and you will usually need to collect this from the surgery.
When a death occurs at a nursing home or residential home
It is likely that the death will have been confirmed by the Manager or Matron of the home.
Again, it is important to ensure that you are given time to spend time with the deceased prior to them being taken into our care. You will need to advise the matron or the manager of the home as to when you are ready for us to take your loved one into our care.
The Matron or Manager will be able to advise you on contacting the doctor to arrange for the death certificate to be collected, as it is likely that a duty doctor will have attended as opposed to the Deceased GP.
When a death occurs in a General Hospital
Following a death in a general hospital, you will need to make an appointment at the Patients affairs office or bereavement office to collect the death certificate and any personal effects that deceased may have had with them.
When the necessary paperwork has been completed, it will be our primary responsibility to take your loved one into our care.
When someone dies suddenly
All sudden or unexpected deaths must be reported to the Coroner. The police are usually involved to ensure that there are no suspicious circumstances involved.
The Coroner will then decide as to whether a post-mortem and, or inquest will need to be carried out.
A sudden death may occur at hospital, at home or indeed in a public place.
When the latter occurs, the Police will ask their own staff to attend in order to take the deceased to the local hospital or public mortuary. It is important to remember that their staff are only there to take the deceased to the hospital. The choice of the funeral director who arranges the funeral service is purely down to the family.
Our service starts from the moment you contact us, whether by telephone or by calling personally
On your initial contact we will ask you for preliminary details, once the Doctor has given his permission we can then take your loved one to our Chapel of Rest where we can care for them. You can of course visit whenever you wish, all we ask is you make an appointment so we can keep the Chapel of Rest private for each family.
If the Coroner has to be contacted do not be alarmed as this is usually because the Doctor is not totally sure of the cause of death. It will give you peace of mind once you know what the cause was.
We will advise you at the time and keep you fully informed every step of the way.
If your loved one passes away at home and the Doctor has to call the Coroner, the Police will arrive at your home, please do not be alarmed they are acting on behalf of the Coroner, your loved one will be taken to the local Hospital. A contract Funeral Director will be called to carry out the transportation. You do not have to have that Funeral Director, if you would prefer, inform the Police that you want Moore’s Traditional Funeral Directors to attend and they will contact us so we can carry out your wishes.
As a truly independently run family business, we will at all times strive to provide a Funeral to the highest possible standard.
Each and every service we offer will be tailored to each and every family we serve.
We will ensure that each and every service and product we offer is presented in a truly professional manner.
The deceased will be cared for with Dignity and respect and we will treat the bereaved with the care and support they both need and deserve.
Our vision is to ensure that each and every family that we serve at Moore’s, will leave feeling they have received a first class service and are able to highly recommend us to other families and friends.